PRIVACY
Website Privacy
and Enquiry Information.
Updated 24 October 2026.
Contacting ITZ
You can contact Information Technology Services at hello@itz.ae. When you enquire, we use the details you share to understand your request and communicate with you about it.
The enquiry form
When you select Send enquiry, your name, email, service interest, message your mobile number and country calling code, and any optional company details (plus premises type and source-page information on the CCTV form) are sent to Formspree, our form-processing provider. Formspree processes and stores submissions and sends notifications to our designated enquiry inbox. We use this information to respond to your request and manage follow-up. Formspree may process technical information for security and spam prevention. See Formspree’s privacy policy. If you choose WhatsApp instead, WhatsApp processes the information you send under its own terms and privacy policy.
Talking to AIZ
AIZ is an AI assistant for exploring ITZ services. When you send a message, your message and earlier messages in the current conversation are sent through our server and Vercel AI Gateway to OpenAI to generate a reply. We request that responses are not stored as API application state; OpenAI may retain data under its applicable API security and abuse-monitoring policies. ITZ does not save chat transcripts in a website database or browser storage. The conversation remains in page memory until you start again, reload or leave the page. Clearing it does not delete data already processed by OpenAI. Vercel AI Gateway may process request and response information for routing, security and usage monitoring. Our hosting provider may process technical request information for delivery and security.
Please do not share passwords, API keys, identity documents or confidential business records. AIZ cannot submit an enquiry, access accounts or book a meeting. You choose whether to contact our team using the enquiry form or WhatsApp. Read OpenAI’s API data guidance.
Website operation
This site does not set analytics or advertising cookies through its own scripts. The hosting provider may process technical request information to deliver and secure the site. External links, including maps and WhatsApp, take you to services with their own privacy practices.
Information you share
Please send only information needed for your enquiry. Do not include passwords, access tokens or confidential customer records. Contact us to discuss questions about information you have provided or to request correction or deletion, subject to applicable obligations.