Included in a typical proposal
- Assessment of available copies.
- Restore labour for the chosen point.
- Checks of the named journeys.
WEB DESIGN & DEVELOPMENT
Website recovery
in Dubai & the UAE.
Recover an unavailable or damaged website from the best available source. We assess backups, files and database condition before agreeing the recovery approach.
WHAT THIS SERVICE IS
A plain explanation of the work.
Website recovery is bringing an unavailable or damaged site back from the best copy that still exists: a host backup, a local export, a staging clone, or files in a repository. It is the service you need when the live site is empty, the database is corrupt, or a deploy destroyed templates. It is adjacent to malware cleanup but starts from failure, not necessarily from an attack.
The honest first sentence is often “what copies do you have, and from which date?”. If the answer is none, recovery may mean rebuilding from the public HTML that search engines still cache, which is a different, slower job and not a perfect replica.
Email sitting on the same server may be at risk if we rebuild the account. That dependency is checked before anyone presses restore in a control panel.
A CLEAR PICTURE
A labelled diagram, not a decoration.
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List every copy
Host, laptop, Git, email attachments of exports.
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Pick a restore point
Knowing what you will lose after that date.
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Restore away from customers if possible
Then cut over.
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Check the journeys that make money or contact
Before calling it done.
WHO IT IS FOR
The situations this page is written for.
Owners after a failed update, a missed invoice that deleted a VPS, or a developer who overwrote production. Also businesses whose designer left with the only working files on a personal drive — if that drive can still be obtained.
- Sites whose host still lists a backup in the panel.
- Teams with a Git history that is newer than the broken deploy.
- Stores that must choose a restore point versus lost orders.
- Managers who can approve overwriting the current (broken) files.
TYPICAL SCOPE
What a proposal usually names.
01
Recovery assessment
Failure mode, last known good date, and every copy we can still reach. Mail, cron jobs and SSL certificates on the same account are listed as collateral.
02
Backup selection
Choose a restore point with you. Newer is not always better if the newer copy is already damaged. Database and files may come from different dates; that mismatch is explained.
03
Staged restoration
Restore to a subdomain or local copy where the host allows it, then compare. Direct restore to production happens when you accept that risk in writing.
04
Validation and return to service
Key pages, forms, login, and checkout if you have it. DNS is touched only if the recovery includes a host change. A short watch for errors is agreed if you want it.
INCLUDED AND QUOTED SEPARATELY
Labour versus things that sit on their own line.
Quoted separately
- Paying a host’s backup restore fee if they charge one.
- Rebuilding content that exists only in screenshots.
- Malware forensics beyond getting the site up.
- New design work to “improve it while we are here”.
AFTER HANDOVER
What you should hold when the work is done.
You should have a backup method that is not the same disk that just failed. We will say so plainly. Credentials used for recovery are rotated if they may have been in the damaged copy.
If orders or form submissions were lost between the restore point and now, that loss is real. We will not invent them.
PRACTICAL NOTES
Details that usually affect the proposal.
Database and files from different dates create ghost content: a post that exists without its images, or a shop with yesterday’s orders missing. We will describe that mismatch before you choose a restore point. Choosing the pretty homepage over the order table is a business decision, not a technical default.
After a restore, set a backup that is not the same disk. Many “I thought we had backups” stories are a host tick-box that never ran. Maintenance and the backup service page are how that becomes a calendar item instead of a hope.
PLANNING THE WORK
Questions worth asking.
The host says they have no backup. Now what?
Then we look at Git, local copies, and public caches. The result will be incomplete. This is the moment to be honest with customers if data is gone.
Can you recover a site from the Wayback Machine?
Sometimes a visual shell. Databases, forms and customer records are not there. Treat it as a last resort for brochure pages.
Will you also migrate us to a better host?
If you ask, that is a migration project once the site exists again. Recovery first, move second, unless both are planned as one proposal.
CONNECTED SERVICES
Explore the next piece.
LET’S BUILD WHAT’S NEXT
Your next step starts
with a conversation.
Tell us what you want to improve, build or simplify. We’ll help you define a practical way forward.
Discuss your project